COVID-19 UPDATE
Updated 24 February 2022

 

• If the therapist is diagnosed with COVID then they will let the client know.  The client can then make an informed choice about whether they wish to continue in person appointments or change to remote online sessions.

• If the client is diagnosed with COVID, they should inform the therapist and a decision can be made together about whether to continue in person appointments or change to remote online sessions.  If the client wishes to cancel the arranged appointment then a cancellation fee may be incurred*.

• When arriving and leaving the practice, it is your choice about whether you wish to wear a face covering (mask, visor, scarf etc.).  This can be removed once you are in the therapy room.  If you wish to wear a mask throughout the session, then this is at your discretion.

• All door handles etc. that may be touched upon entering or leaving will be sanitised before and after the session.

• Any materials etc. that may be shared will be sanitised with anti-bacterial wipes.

• There are no hand washing facilities within the therapy room, but these can be directed to if necessary.

• 70% alcohol hand sanitiser will be provided for you to use.

 

* Cancellation Policy: If an appointment is cancelled within 48 hours of the arranged appointment a half session cost is payable, if it is cancelled within 24 hours of the appointment time (or the appointment is not attended without prior notice) the full session cost is payable.